SAFETY PLAN

GENERAL CONDITIONS

  • All employees must read, agree to & sign LUXE’s safety plan and most importantly uphold the standards included herein.
  • LUXE’s employees will be reminded and monitored for general hygiene including hand washing, face touching and cross contamination.
  • LUXE’s will maintain all necessary sanitation, soap, towels & PPE for staff & guests.
  • Restrooms will be outfitted with warm running water, soap & paper towels.
  • Hand sanitizer will be available for guests upon request.
  • Employees involved in deep cleaning will be encouraged to wear gloves & masks provided by LUXE’s.
  • Guests will be strongly encouraged to reserve tables.
  • Signs will be placed outside asking ill guests to stay away.
  • LUXE’s safety plan will be posted online at www.luxecsr.com

PHYSICAL DISTANCING – FRONT OF HOUSE

  • At LUXE’s, customers may not congregate in groups larger than 6 at this time.
  • At this time LUXE’s must not exceed 50 % of maximum occupancy.
  • LUXE’s will minimize table movement and apply floor stickers indicating 6 feet between 
  • To ensure proper physical distancing between patrons, tables will be placed 2 metres (6 feet) apart and must be configured so that no more than 6 customers can congregate together.
  • LUXE’s tables may be placed closer together only in cases where tables are separated by 6 ft tall partitions or significant barriers protecting guests. LUXE’s may/will use fixed and mobile plexiglass barriers to accomplish this.
  • LUXE’s policy is to eliminate hand-to-hand contact with guests (handshakes, fist bumps, high-fives, etc.)  LUXE’s will be establishing order tables for guests to order from (through order sheet) as well as guests picking up their own food and beverage.
  • LUXE’s policy is to avoid situations where staff have less than 1 m or 3 ft between them and a guest (particularly face-to-face connections should be distant).
  • LUXE’s asks staff and management to maintain respectful distances from coworkers and avoid additional points of physical contact between team members.
  • One empty chair distance plus 3 feet or 6 feet is needed if a table is fully occupied for at table ordering.  (Vancouver Coastal Health.).  Servers
  • LUXE’s menus will be in plastic sleeves and sanitized after being taken away and again before re-issuing to guests.  Guests should observe the last sanitizing.
  • Where 6 feet cannot be maintained between server and guest, food and beverage order and drop off tables will be in place.
  • LUXE’s will post clear signage indicating that customers exhibiting visible cold / flu / COVID symptoms will be denied entry and service.

CLEANING & HYGIENE – FRONT OF HOUSE

  • LUXE’s will make sanitizer available to customers and staff.
  • LUXE’s will make gloves and masks available to staff.
  • As per Vancouver Coastal Health masks will be optional for LUXE’s staff.
  • LUXE’s staff will require washing of hands every 30 minutes for all staff and after touching any dirty dish, glass, utensil or high touch surface.
  • LUXE’s will have a schedule of cleaning high touch surfaces with the responsibility of the for completion.
  • LUXE’s cutlery, salt & pepper shakers, sauce dispensers, and other tabletop items will be removed and sanitized when tables are being cleaned.
  • The LUXE’s will check with all staff for visible symptoms and ask all staff coming on shift whether they have any symptoms. This information will be logged.

OTHER

  • No personal items may be stored overnight at LUXE’s.
  • LUXE’s will post a province-wide medical resource list for staff that includes telephone numbers and website addresses for key medical, mental health, and bullying resources and approved sources for COVID-19 information.
  • If staff and customers are sharing the same bathroom, ensure proper hand washing and consider hand wipes for door handles.

PHYSICAL DISTANCING – BACK OF HOUSE

  • Romer’s kitchen teams should work together to establish separations between workspaces in kitchens where possible. Be aware of physical distance in kitchen settings.
  • Dishes after washing must be handled with clean, washed hands.
  • People putting dishes into the dishwasher must thoroughly wash hands or have another person with clean hands put dishes away.
  • Glassware once through bar dishwasher requires a washing of hands by the bartender before putting glassware away.